There are 2 methods to access your account.

• After you sign up, you’ll receive an email with a link you can click to manage subscriptions. It's a magic link. It actually won't require you to log in at all! The magic link expires after 7 days though, so if you wait too long, we’ll need to generate a new one for you. We can easily help you with that, if you just send us a message at info@tastersclub.com. 
• You can also sign up for an account in our Shopify store using the same email address that you used to make a purchase for the subscription. If you have not created an account yet, you can do that from the log-in page. Here’s how.

• Click create an account.
• Use the log-in used to sign-up for Taster’s Club and create a password. 
• Once you log in to your page, you’ll see the "Manage Subscription" button under your account page.

3. If you’re trying to log-in to an older account, please use this link: https://order.tastersclub.com/ 

If you’ve been a member with Taster’s Club since last year, you might notice the profile pages look a little different. You can still manage your customer information, but the bottle information is not readily available as it once was. But we can always give you any information about bottles you’ve received in the past, so just shoot us an email at info@tastersclub.com, and we’ll help you out! 

You can click on the “Update Payment Details” from the customer portal to change your email address. You’ll then receive the requested email from Shopify, and from there you can redirect to the checkout page where you can change your email address. Click save, and that’s it! If you need help or have any questions, we’re here to help. Just send us a message at info@tastersclub.com. 

We currently ship to 45 of the lower 48 states in the continental US. Currently, we do not ship internationally or to the following states: Alaska, Hawaii, Kentucky, Utah, and Mississippi.Because packages must be signed by an adult, 21 years old or older, we cannot deliver to PO Boxes, APO/FPO addresses, mail forwarding services, or courier depots

Monthly Subscriptions: We ship twice each month. If you make your order before the 1st of the month, your full-sized bottle is shipped between the 5th and the 15th of every month. If your order is made between the 1st- 14th, your first bottle will be shipped out between 18-28 of the month. We’ll email tracking information once your shipment is scanned in by the carrier, and you’ll receive your bottle within 3 to 5 business days of that date.

Bottle Shop: Our vendors usually require 1-5 business days to prepare your Bottle Shop order, but shipping times might vary according to your delivery address and availability of the items in your order. Typically orders once processed will be delivered within 3-5 business days. We’ll always email your tracking details that include an estimated delivery date once it’s left our warehouse. Keep in mind that if you order multiple items, such as a Bottle Shop purchase and a Monthly Alcohol Subscription, they may ship separately.If a shipment will be late due to external reasons or inclement weather, we’ll keep you updated via email. If you are unavailable during the estimated date of delivery, please reach out to us at info@tastersclub.com to make other arrangements.

If you’re not home when your package is delivered, our carrier will make another attempt by the end of the next business day. If delivery is not successful after the final delivery attempt, your order will be returned to the warehouse.

If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable. Before you go to the UPS Access Point location, track your package to confirm package location and that it’s “Awaiting Customer Pickup”. When you track your package, you can also view the operating hours (weekend hours are available) and a map of where you will pick up your package. The access point location can be viewed in the UPS link on your tracking link provided by Taster's Club.

We would hate for you to miss out on any of your shipments. However, if the provided delivery address is incorrect, if the order is refused, or if delivery is not successful after the final delivery attempt, we will refund you the cost of the bottle, minus the original shipping cost and the cost to return the bottle to our warehouse.

Yes, we work with most national and regional carriers, all of which require an adult over the age of 21 to sign for the delivery. We recommend shipping to a workplace if you won’t be home.