Support & Questions
Here are the answers to our most common member questions. Click on a question to open the answer.
Membership, Club & Profile Updates
Where can you ship to?
We’re able to ship to most of the continental United States. We are currently unable to ship to Alabama, Alaska, Arkansas, Hawaii, Kentucky, Mississippi, North Dakota, Oklahoma, and Utah.
We do not ship internationally or to Canada at the moment. But, please send us an email with your contact information, and we’ll let you know when we expand our shipping options.
How do I cancel or renew my membership?
You can cancel by email anytime. Cancel by the end of the month to ensure you don’t receive the next month’s shipment.
To renew, log in to your Member Profile and under the “Renew” section you can choose to extend your membership by 3, 6 or 12 months or put your plan on auto-pilot until you choose to cancel.
Can I switch clubs if I change my mind?
Yes, you can switch clubs at any time. Just log in to your Member Profile and select a new club under the “Change Club” section.
Can I get a receipt?
Can I change my billing date?
What if I need to change my address?
No problem. Just make sure to change it by the end of the month preceding the first shipment to your new address (for example, if you’ll have a new address in January, make sure to let us know by the end of December). Log in to update your address now or send us an email if you’re concerned about timing.
We do not ship internationally or to Canada at the moment. But, please send us an email with your contact information, and we can let you know when we expand our shipping options.
Can I extend my membership?
Of course! Just log in to your Member Profile and under the “Renew” section you can choose to extend your membership by 3, 6 or 12 months or put your plan on auto-pilot until you choose to cancel.
How do I update my billing information?
I really like a bottle I received. Can I get another?
Yes, just email info@tastersclub.com and as long as we’ve got it in stock, we can send you another bottle. The cost will be the same as the monthly membership fee + shipping.
Gifts
What if the shipment's timing doesn’t work for me?
Taster’s Club ships out between the 5-15 of every month. We then do a second round on the 18th to the end of the month. If these times do not work for you, reach out to us at info@tastersclub.com and we would be more than happy to make arrangements.
How will the recipient know when to expect the shipment?
Can you ship anywhere?
When will the first shipment arrive?
Can you leave the shipment at their doorstep?
What is the best way to purchase multiple memberships?
We’re so glad you asked! The best way to purchase multiple memberships is to start by going through the regular check-out process with your first order. Then login to your Member Profile, and you can easily add additional memberships there.
If you’re interested in corporate gifting, please visit our Corporate Gifting page.
We’re able to ship to most of the continental United States.
We are currently unable to ship to the following states: Alabama, Alaska, Arkansas, Hawaii, Kentucky, Mississippi, North Dakota, Oklahoma, and Utah.
We do not ship internationally or to Canada at the moment. But, please send us an email with your contact information, and we can let you know when we expand our shipping options.
All shipments must have an adult over the age of 21 sign for the delivery. Make sure to have the best address for delivery during business hours on file. We do recommend shipping to a work place.
We cannot ship directly to a PO Box, APO/AFO or courier depot.

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Headquarters
Suite 300
Edina, MN 55436